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How can leaders and staff increase the effectiveness of their workplace to produce the results they desire? Learn how to build an environment of "transparent communication" where access to critical information and informed decision making prevails. Understand the key tactics for creating a collaborative workplace, in which information is shared, expectations are clarified and critical conversations are held respectfully. |
| Few professionals understand how to instruct and inspire better than longtime training expert Beth Keane.
Since 2002, Beth has spearheaded the training programs and resource materials that are the backbone of Studer Group's highly successful path to success. She has literally written the book on creating and sustaining excellence for dozens of the country's premier health care organizations. |
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Healthcare Leadership Secrets You Didn't Learn in Graduate School |
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Program Hand Out |
| This online video is part of VHA's Management Series for Health Care Leaders. The program "Healthcare Leadership Secrets You Didn't Learn in Graduate School" explores the critical skills necessary for front line managers to be successful. This program will help you discover how to increase your influence and authority. Participants will learn the three leadership axioms, the characteristics of admired leaders, and how to look for opportunities to lead. Faculty will provide examples to support why great leaders are masters at team building |
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The Healthcare Flywheel and Must Have Introductions |
| This video allows you to hear Quint Studer, author of the Must HavesTM, review the Must Have of Rounding for Outcomes and view three rounding examples in a health care provider setting. You will view a Senior Leader, Unit Leader, and Environmental Services Leader rounding and applying the principles effectively. The power of rounding is such that all leaders can and should be rounding. These three vignettes were chosen to illustrate key points from which all can learn whether a leader of IT or HR, or an Office Manager of a Medical Group or a hospital nurse manager. |
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